When you think of stressful jobs, doctors, pilots or stockbrokers often come to mind. However, a recent long-term study by the Southern Medical University in China has revealed a surprising result: the most stressful job in the world is that of a waiter or waitress.

The study at a glance

Over a period of 17 years, researchers surveyed a total of 138,782 people about their occupation and the level of stress associated with it. The result was clear: no other profession had such a high level of stress as working in the hospitality industry as a service employee.

Why is the job so stressful?

At first glance, the result may be surprising, but on closer inspection it becomes clear why waiters are under such high levels of stress:

1. Constant mental and physical pressure

2. Constant standing and walking (10,000 to 20,000 steps per shift)

3. Dissatisfied or difficult guests

4. Delays in the kitchen

5. Need to remain friendly despite stress

6. Long working hours and weekend work

7. Comparatively low salary

8. Little appreciation and recognition

Health consequences

The study also highlights the alarming health consequences of this constant stress. Female workers in this profession have a 33% increased risk of suffering a stroke. In addition, waiters and waitresses more often turn to addictive substances such as alcohol or nicotine to help them cope with the stress.

A call for appreciation

These findings should make us all think. The next time we go to a restaurant, we can consciously be friendlier and more understanding with the service staff. A sincere smile or a word of appreciation can make a big difference.

The study sheds new light on an often-underrated profession. It shows that it is not always the jobs with the most responsibility that are the most stressful, but that even supposedly “simple” jobs can involve enormous stress. It is time to show more respect and appreciation for the people who serve us in restaurants and make our meals a pleasant experience.